What is my "Business Username?"
Business users who migrated to our new Digital Banking platform and still have a Company ID should enter their Username as follows: Company ID-Login ID
Use the right most relevant digits after leading zeros for your Company ID and place a hyphen between your Company ID and Login ID as seen in the video illustration below.
Forgot Business Username or Password
If you have forgotten your Business Username or Password, please contact a Customer System Administrator (CSA) at your business.
Assistance for Customer System Administrators
If you are a CSA and need assistance with a Username (Company ID-Login ID) or Password, please contact Customer Care.
(855) 848-2798
6:00am to 7:00pm PT
Monday through Saturday (closed Sunday)